Mgp Xii
Property Assistant
Lucky Strike Entertainment
Associate Sales Manager
Courtyard By Marriott Jul 2018 - Sep 2019
Banquet and Catering Sales Manager
Joie De Vivre Hospitality Aug 2016 - Jun 2018
Sales and Catering Coordinator
Joie De Vivre Hospitality Aug 2015 - Aug 2016
Front Desk Supervisor
Education:
Cal State East Bay - College of Business & Economics 2020 - 2020
Cal State East Bay - College of Business & Economics 2016 - 2018
Diablo Valley College 2009 - 2014
Associates, Associate of Arts, Psychology, English
Maybeck High School 2005 - 2009
Cal State East Bay - College of Business & Economics
Bachelors
Skills:
Hospitality Industry Front Office Hotels Hospitality Management Hospitality Hotel Management Office Administration Administrative Assistance Customer Service Telephone Reception Accounts Payable Google Suite Executive Support Microsoft Office Expenses Micros Property Management Systems Organizational Leadership Data Entry Oracle Opera Lodging Customer Relationship Management Billing Process Catering Event Management Food and Beverage Customer Satisfaction Guest Service Management Hotel Booking Sales Event Planning Meeting Planning Sales Management Sales Operations Catering Sales Hotel Contract Negotiation Sales Process Contract Negotiation Banquet Operations Rfp Event Production Site Inspections Negotiation Crm Databases Microsoft Suites Operational Support Scheduling Employee Training Financial Reporting
Mar 2013 to 2000 Front Desk AgentBest Western Plus Martinez, CA Jul 2011 to Mar 2013 Night Auditor/Front Desk AgentThe Children's Place Concord, CA Oct 2009 to Jun 2011 Sales/Stock Associate
Education:
Diablo Valley College Pleasant Hill, CA Sep 2009 to Jun 2014 AA in Psychology for Transfer
Skills:
Personable, outgoing, & positive<br/> Superb planning & communication skills<br/> Self starter with a team based attitude<br/> Strict attention to detail <br/> Experience in high volume/high demand customer service<br/> Ability to lead within high stress situations<br/> Previous Excel, Outlook, Microsoft Office, Opera & Quickbase data entry experience
Jul 2011 to Present Night Auditor/Front Desk AgentThe Children's Place Concord, CA Oct 2009 to Jun 2011 Sales/Stock AssociateThe Children's Place Concord, CA Oct 2010 to Jan 2011 Sales Associate (Seasonal)Valona Delicatessen Crockett, CA Jun 2009 to Sep 2009 Dishwasher/Stock (Seasonal)Valerie Arnold Port Costa, CA Sep 2008 to Dec 2008 Math, Science, History Tutor
Education:
Diablo Valley College Pleasant Hill, CA 2013 NursingMaybeck High School Berkeley, CA 2004 to 2009 Diploma in General Studies
Skills:
Data Entry, hotel auditing systems, POS systems, all major office equipment, Mac and PC experience, merchandising experience, inventory experience, corporate report experience