All Covered
Systems Engineer Team Lead
All Covered Nov 1, 2015 - Feb 2018
Service Delivery Manager
Verizon Mar 2014 - Nov 2015
Supervisor Network Engineering and Operations
Verizon Jun 2004 - Feb 2014
Technician and Sales Representative
Education:
Penn State University 2013 - 2017
Bachelors, Marketing, Business Management, Business, Management
Iona College 2006 - 2011
Masters, Telecommunications, Computer Systems
University of Connecticut 2002 - 2004
Bachelors, Communication, Multimedia
Rockland Community College 1999 - 2001
Associates, Media Studies, Communication
University of Connecticut
Bachelors, Bachelor of Arts
Skills:
Software Installation T1 Troubleshooting Testing Fiber Optics Optical Fiber Telecommunications Project Management Training Network Engineering Sales Operations Account Management Management Voip Dsl Networking Microsoft Excel Service Delivery Microsoft Office Cloud Computing Itil Certified Change Management Network + Bmc Remedy Internet Protocol Suite Windows Server Mac and Pc Platforms Firewalls Sonicwall O365 Wifi Information Security It Service Management Itil Cisco Certified Entry Networking Technician Comptia Network+ Network Security Active Directory Cisco Systems Products Information Technology System Deployment Security Technical Support Wide Area Network Virtual Private Network Disaster Recovery Backup Solutions Virtualization Service Delivery Management It Service Delivery
Certifications:
Itil Foundation (2011) Comptia Network+ Ce Certification Comptia A+ Ce Certification Apple Certified Associate Apple Certified Support Professional Comptia Security+ Ce Certification Sonicwall Security Administrator Ccent - Routing & Switching Cisco Certified Network Associate Routing and Switching (Ccna Routing and Switching) Comptia Secure Infrastructure Specialist – Csis Stackable Certification Comptia It Operations Specialist – Cios Stackable Certification