Coolsoft LLC - Louisville, Kentucky Area since Mar 2013
Manager of Business Development
Verizon Wireless - Louisville, Kentucky Area Feb 2012 - Mar 2013
Government Accounts Executive
Verizon Wireless - Southfield, Michigan Jan 2009 - Feb 2012
Supervisor Customer Service
Education:
Indiana Wesleyan University 2013 - 2014
Master of Business Administration (MBA), International Business
Mid-Continent University 2004 - 2007
Bachelor's degree, Business Management
Skills:
Management Sales Management Call Center Wireless Cross-functional Team Leadership Cold Calling Recruiting Project Management Telecommunications Process Improvement Salesforce.com LTE Sales Process Solution Selling Building Relationships B2B Customer Satisfaction Troubleshooting Sales Budgets Negotiation Strategic Planning Team Building Mobile Devices Customer Experience Customer Retention 4G Cellular Communications Workforce Management Team Management Mobile Technology Sales Operations Human Resources Direct Sales Forecasting Employee Training Customer Service Account Management Blackberry Team Leadership Leadership Microsoft Office M2M CDMA New Business Development Wireless Networking Training Coaching Selling VoIP