Skills:
Associates of Applied Science degree; Network+ (10-005 CompTIA) April 2012, A+ (220-701, 220-702 CompTIA); Hardware proficiency: Desktops: Dell, HP, Compaq, Acer, many other off brand clones, Apple G series; Laptops: Dell, HP, Compaq, Acer, Toshiba, Sharp, Lenovo, Apple MacBook; Printers: HP, Lexmark, Brother, Canon, Samsung; Software Proficiency: Windows 2000, 2003/Novell 3.x, 4.x, 5.x based network OS; Windows Desktop OS: 95, 98, ME, XP, Vista, Win 7; Microsoft Exchange 2000, 2003 and Groupwise 4.x, 5.x email systems; administration of Microsoft SQL 2000, 2003; Microsoft Office 97, 2000, XP, 2003, 2007, 2010; administration of BrightStor Arcserve backup software; Norton, ESET, Trend-Micro, AVG, McAfee, Kaspersky, Avast anti-virus