Alorica 2008 - 2012
Client Services Manager
Prc 2007 - 2008
Sales Development Manager
Prc 2006 - 2007
Implementation Manager
Prc 2005 - 2006
Internal Business Consultant
Wellcare Health Plans Jun 2003 - Apr 2005
Program Designer
Education:
Florida Metropolitan University 1990 - 1996
Master of Business Administration, Masters, Management
Skills:
Health Insurance Exchanges Leadership Outsourcing Vendor Management B2B Performance Management Training Account Management Call Centers Project Management Call Center Business Development Team Leadership Strategic Planning Management Business Process Improvement Sales Bpo Program Management Client Development B2B Marketing Product Development Contract Negotiation Medicare
Sacred Heart of Jesus School Boulder CO 1968-1973, Casey Junior High School Boulder CO 1971-1973, Boulder Vocational Technical School Boulder CO 1974-1976
Maryann Pacer, Connie Hansen, Pamela Morrison, Jim Ottney, Darlene Stahl, Sue Falker, Kimberlynn Lummel, John Carnegie, Sandra Regan, Brenda Abrams, Daniel Stratton, Robert Brewer
St. Gabriel the Archangel School St. Louis MO 1958-1965, Immaculate Conception School Old Monroe MO 1965-1967
Community:
Pam Labanca, Rex Taylor, Doris Hutton, Brenda Sliger, Yvonne Skinner, Marcie Long, Mike Kinsley, Diane Adams, Mike Krigbaum, Marcia Johnson, Ed Moreland