Other
End of Life Companion
Nancy Rees
Certified Dying Consciously Instructor; Emergency Medical Technician; Student of Celtic Shamanism
Westport Weston Wilton Medical Reserve Corps Jul 2014 - Jul 2018
Member
St. Vincent's Health Services, Bridgeport Ct Jun 2015 - Jul 2017
Emergency Department Technician
Timmy Global Health May 2017 - May 2017
Medical Brigade Volunteer
Education:
Greenwich Country Day School
The Ethel Walker School
Boston University
Bachelors, Bachelor of Arts, Psychology
Skills:
Training Public Speaking Strategy Healthcare Leadership Management Program Management Process Improvement Emergency Medical Project Management Pharmaceutical Industry Clinical Research Customer Service Regulatory Affairs Budgets Policy Team Building Human Resources Recruiting Public Health Public Relations Analysis Negotiation Cpr Certified Performance Management Business Ethics Business Analysis Dynamic Public Speaker American Heart Association Bls Instructor Business Intelligence Social Media Marketing Emergency Management Strategic Public Relations Planning Strong Team Leader Employee Relations
Languages:
Spanish
Certifications:
Emergency Medical Technician Certified Ekg Technician Aha Certified Bls Instructor Emergency Medical Technician Instructor
Morneau Shepell Apr 2008 - Sep 2014
Supervisor-Call Center
Morneau Shepell Oct 2006 - Apr 2008
Senior Customer Service Representative
Magellan Behavioral Health Services Jan 1995 - Jan 2005
Customer Service Representative Ii
Education:
University of Pittsburgh 1991 - 1993
Bachelors, Bachelor of Arts, Writing, English
Community College of Allegheny County 1988 - 1991
Associates, Psychology
Skills:
Call Center Benefits Administration Employee Engagement Pensions Forecasting Employee Relations Talent Management Onboarding Coaching Performance Management Human Resources Organizational Development Process Improvement Call Centers Business Process Improvement Vendor Management Training Team Leadership Quality Assurance Customer Service Customer Satisfaction Employee Benefits
2005 to 2000 Team Leader/SupervisorMagellan Behavioral Health Services Pittsburgh, PA 1995 to 2005 Customer Service Representative II
Education:
UNIVERSITY OF PITTSBURGH Pittsburgh, PA 1991 to 1993 Bachelor of Arts in English WritingCOMMUNITY COLLEGE of ALLEGHENY COUNTY Pittsburgh, PA 1988 to 1991 Associates of Science in Psychology
Gary Drake, Linn Black, Allen Moore, Nancy Hinman, Ron Habrich, Jerry Arganbright, Linda Weyer, Diane Barnhill, Karen Drake, Michael Ottersberg, Janet Reis, Kenny Leseberg