Sears Holdings Corporation Mar 2014 - Jun 2016
Senior Systems Engineer Iii
Cloudiser Mar 2014 - Jun 2016
Senior Systems Engineer
Sears Holdings Corporation Mar 2013 - Mar 2014
Infrastructure Operations Engineer
Command Transportation Mar 2012 - Feb 2013
Systems Administrator
Loyola University Chicago May 2011 - Apr 2012
Senior It Help Desk Technician
Education:
University of Colorado Boulder 2018 - 2021
Master of Science, Masters, Design
Loyola University Chicago 2008 - 2012
Bachelors, Bachelor of Science, Psychology
Skills:
Troubleshooting Networking Operating Systems Customer Service Active Directory Linux Technical Support Computer Forensics Servers Computer Repair Amazon Web Services Vmware Windows Azure Cloud Computing Hybrid Cloud Server Administration Private Cloud Computer Hardware Windows Server Vsphere Linux System Administration Virtualization Malware Analysis Vpn Remote Access Antivirus Group Policy Computer Maintenance Spyware Technical Writing Google Apps Cisco Call Manager Software Documentation Training Splunk It Operations Redhat System Administration Microsoft Viruses Technology Services Mdt Incident Management Change Management Dns Desktop Support System Deployment Red Hat Linux
Certifications:
Red Hat Certified Engineer (Rhce) Red Hat Certified System Administrator In Red Hat Openstack Redhat Certified Systems Administrator (Rhcsa) Lpic-1 Linux + Suse Certified Linux Administrator Emt-Basic Aws Certified Solutions Architect – Associate Amazon Web Services Sysops Administrator - Associate License 140-022-187 License Hbvjfdry9X License Flncetrltcv4Q0Zz License 10241506 License B2076460 Red Hat, License 140-022-187 Linux Professional Institute, License Hbvjfdry9X Comptia, License Flncetrltcv4Q0Zz Suse Enterprise 11, License 10241506 National Registry of Emergency Medical Technicians, License B2076460
May 2011 to Present Senior Client Technology/Help Desk AnalystClient Technology Chicago, IL Aug 2010 to May 2011 Help Desk AnalystToys R Us
Nov 2006 to Dec 2010 Customer Service Specialist/Sales Associate
Education:
Loyola University Chicago Chicago, IL Jan 2008 to Jan 2012 BS in PsychologyLoyola University Chicago Chicago, IL Jan 2008 to Jan 2012 Minors in Computer Science, Neuroscience, Philosophy
Skills:
Extensive Experience regarding the following: Microsoft, Linux and Unix-like operating systems including Mac OSX and Android OS Data recovery and forensics Reinstallation of major operating systems Removal of viruses/malware and rootkit infections Troubleshooting network/internet, Virtual Private Networking and remote issues Resolving BSOD and other Microsoft system errors Bradford Networks Campus Manager Disassembling and reassembling desktop and laptop computers Configuring servers and home networks Basic knowledge regarding web development and HTML coding