Sutherland Global Services
Customer Service Representative
Expert Global Solutions Mar 2016 - Dec 2016
Supervisor
Romano's Macaroni Grill Nov 2012 - Mar 2015
Server and Training Coordinator
Papa Lopez Oct 2011 - Oct 2013
Server and Bartender and Trainer and To Go
Dos Charros Tex Mex Jun 2006 - Feb 2010
Part-Time Manager and Hostess and Server and Trainer and Busser and Dishwasher
Education:
Collin College 2011 - 2011
Trinity Valley Community College 2007 - 2007
Mckinney High School 2003 - 2007
Skills:
Customer Service Leadership Training Multi Tasking Telephone Skills Powerpoint Event Planning Microsoft Word Adaptive Team Player Organization and Prioritization Skills Sales Performance Reading Comprehension Time Management Staff Development Bilingual Type 69 Wpm 10 Key Microsoft Office Cashiering Employee Training Sales Microsoft Excel Teamwork Payroll Customer Satisfaction Inventory Management Human Resources Crm Microsoft Powerpoint
2008 to 2012 A/R Analysis-Team LeadDHL Global Forwarding
2007 to 2008 A/R Analysis-Senior Collections RepresentativeShort Pays & Overpayments
2003 to 2007 A/R Analysis-Senior Collections RepresentativeKoetter Fire Protection
2001 to 2002Reconex
1995 to 2001 Provision Specialist/CS Supervisor
Education:
Ashford University Clinton, IA 2010 Social Science, General EducationAladdin Beauty College Dallas, TX 1994 Cosmetology LicenseSunset High School Dallas, TX 1993 Diploma