Edward Jones
Customer Service Representative at Edward Jones
Dent Wqizard Jun 2012 - Jun 2013
Call Center Supervisor
Dent Wizard International 2012 - 2013
Customer Care Supervisor
U.s. Bank Apr 2007 - Oct 2011
Collection Supervisor
Maritz Rewards May 2006 - Mar 2007
Call Center Supervisor
Education:
University of Missouri - Saint Louis 1982 - 1983
Skills:
Customer Satisfaction Training Management Team Building Team Leadership Process Improvement Coaching Leadership Forecasting Employee Training Analysis Sales Operations Management Customer Retention Microsoft Office Quality Assurance Negotiation Microsoft Excel Outlook Budgets Accounting Performance Management Financial Analysis Insurance Inventory Management Credit Cards Risk Management Leadership Development Account Management Employee Relations Team Management Business Analysis Sales Management Time Management Finance Microsoft Word Hiring Recruiting Access Customer Experience Retail Strategic Planning Vendor Management Loan Servicing Change Management Sales Operations Powerpoint Loss Mitigation Payroll Human Resources
Interests:
Traveling and Reading Weight Training Spinning Management Training Swimming
Miranda Killough, Anita Cruz, Amy Tollison, Sandra Peterman, Alicia Norton, Jennifer Bragg, Michael Sibit, Jessica Kuehn, Becky Sibit, Daniel Mccollum, Daniel Jones