Federal Companies since May 2006
Claims/Customer Service Manager
Afni Jan 1998 - May 2006
Call Center Supervisor
Becks Florist May 1995 - Jan 1998
Floral assistant/customer service associate
Education:
Midstate College 2009 - 2011
BA, Business Administration
Woodruff High School 1988 - 1991
diploma, general
Skills:
Customer Service Team Building Teamwork Time Management Customer Satisfaction Call Centers Operations Management Logistics Claims Resolution Transportation Coaching Strategic Planning Claims Review Claims Investigations Claims Management Customer Service Management Warehousing Call Center Budgets Account Management Process Improvement Microsoft Office Arbitration Claims Handling Budgeting
Languages:
Spanish
Claims/Customer Service Manager At Federal Companies
Claims/Customer Service Manager at Federal Companies
Location:
Peoria, Illinois Area
Industry:
Transportation/Trucking/Railroad
Work:
Federal Companies since May 2006
Claims/Customer Service Manager
Afni Jan 1998 - May 2006
Call Center Supervisor
Becks Florist May 1995 - Jan 1998
Floral assistant/customer service associate
Education:
Midstate College 2009 - 2011
BA, Business Administration
Woodruff High School 1988 - 1991
diploma, general
Skills:
Customer Service Arbitration Operations Management Customer Satisfaction Team Building Call Center Budgets Logistics Account Management Process Improvement Microsoft Office Strategic Planning Claims Review Claims Investigations Claims Management Claims Resolution Customer Service Management
Honor & Awards:
I was coach of the year for 2 years for Cheerleading
Languages:
Spanish
Name / Title
Company / Classification
Phones & Addresses
Ms. Tonya Koontz Claims/Customer Service
Federal Warehouse Company Federal. Federal O'Byrne Moving & Storage. Federal Warehouse Companies. The Federal Companies. Allied Van Lines. Federal Companies Movers. Transportation Consultants. Motorcycles - Repairing & Service. Wholesalers & Distributors
200 National Road, East Peoria, IL 61611 (309)6944500, (309)2820442
Tonya Koontz Claims/Customer Service
Federal Companies The Real Estate · Transportation/Trucking/Railroad · General Warehouse/Storage Trucking Operator-Nonlocal Local Trucking Operator · General Warehouse/Storage · Local Trucking, Without Storage
PO Box 1329, Peoria, IL 61654 200 National Rd, East Peoria, IL 61611 401 W Kenyon Rd, Champaign, IL 61820 200 National St, Peoria, IL 61611 (217)3525123, (309)6944500, (309)6737241, (309)2820442