Enterprise Customer Care - Mixed Order at Comcast, Business Services Representative Tier II at Comcast Cable, Ops Support Rep II at Fulton Business Service
Location:
Greater Denver Area
Industry:
Telecommunications
Work:
Comcast - Fulton Business Center since Feb 2006
Enterprise Customer Care - Mixed Order
Comcast Cable since 2006
Business Services Representative Tier II
Fulton Business Service since 2006
Ops Support Rep II
Covad Communications Mar 2000 - Aug 2005
Tech Support
TeleTech Aug 1997 - Mar 2000
Tech Support
Education:
Lakewood High 1986 - 1988
Basic Requirements, Basic Requirements
Warren Tech 1986 - 1988
Certificate of Completion, Computer Graphics and Design
Skills:
Telephony Broadband Call Center IP Troubleshooting Telecommunications Cabling VoIP Metro Ethernet Ethernet DOCSIS Workforce Management WAN Switches T1 LAN-WAN Wireless Computer Network Operations PRI Call Centers
daniel schick (1958-1962), andy wurth (1974-1978), tom frank (1960-1964), Doug Stewart (1950-1954), Susan Heftel (1969-1972), arthur cerasani (1951-1955)